If you would like to amend or cancel your order, please contact us via email at firstname.lastname@example.org and include the following information:
1. Order number
2. Reason(s) for cancellation/ order amendment details
For order amendment, item(s) are subjected to availability. Please note that we are unable to amend or cancel the order if your parcel has being collected by Ninja Van for Delivery. For more information on how to exchange your order, refer to the Exchange FAQ section for more details.